Delivery policy

Access to web content

I provide access to web content via Google Drive or Gumroad.com. After paying for your purchase, an email is sent to you with a link to download or view the content, sent to the email address you provided when making the payment.

Delivery steps

1. Pay for your thumbnail order using the contact details you shared with me.
2. Wait for the finished work to be prepared.
3. Check your inbox — the download or view link arrives by email at the address used for payment.
4. Open the link in Google Drive or on Gumroad.com and download the files.

Production time is generally 1–3 days depending on the workload. An additional fee of +$5 applies if you request a signed document transfer.

Contacting us

If you would like to contact us to understand more about this policy, or wish to contact us concerning any delivery issue, write to alex@deskillss.net.

Delivery questions sit alongside the return policy, which explains when a refund can be requested.